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Question

 Joao Fernandes (JoaoFernandes) PEGA Senior Manager of Specialist Solutions Consulting - Customer Service
Pegasystems Inc.
US
JoaoFernandes Member since 2010 7 posts
PEGA
Posted: Apr 10, 2019
Last activity: Apr 11, 2019
Posted: 10 Apr 2019 10:40 EDT
Last activity: 11 Apr 2019 3:10 EDT
Closed

Pega Decisioning Consultant version 8

part 20, Exercise: Let me understand the decision strategy execution

the determine eligibility decision table sets everything to NoOffer, unable to determine what the issue is here

Pega Academy
Posted: 4 years ago
Posted: 11 Apr 2019 3:10 EDT
Damien RENIER (Damien) Ai4Process Global Tech Enablement, Principal Instructor
Ai4Process
GB

Hello,

Can you double check your Decision Table?

You probably have an error in it. For instance, did you type in ".pyName" or "Customer.pyName" for the first column?

Customer.pyName is empty so the DT will return No Offer every time.

Damien

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