Question
Accenture Technology Solutions-Slovakia SRO
SK
Last activity: 26 Aug 2020 13:16 EDT
Pega Customer Service training cannot switch to Pega Express
Hi,
I'm doing the Pega Customer Service Foundation course, using the virtual machine provided in the same course. In the Configuring a Service Case exercise, I need to login to Pega Express, using the CSExpressAdmin@MyCSApp as a login. The exercise says, that this will take me to Pega Express. However this user always logs in to Pega Customer Service and I cannot for some reason switch to Pega Express as seen in the screenshot. Can you help me figure this out? Thanks
Edit: I attached a wrong screenshot.
***Edited by Moderator Marissa to move from Support Community to Pega Academy***
Updated: 22 Oct 2018 9:35 EDT
Pegasystems Inc.
IN
We usually have double arrows icon lower end of the left side of the screen. which is used to switch to Pega Express
Pegasystems Inc.
US
If you give me a screenshot of the whole browser window I can confirm, but if you are logged in as CSExpressAdmin, that user logs into the Pega Customer Service flavor of Pega Express, so you should be ok.