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Question

 Shohaib Ahmed N (SHOAIBAHMED)
Tetco
Technical Lead
Tetco
SA
SHOAIBAHMED Member since 2012 4 posts
Tetco
Posted: Sep 13, 2017
Last activity: Sep 18, 2017
Posted: 13 Sep 2017 11:13 EDT
Last activity: 18 Sep 2017 5:41 EDT
Closed

Pega Certified Customer Service Architect

Hi, I am planning for pega ccsa exam and I am already going through the courses available, if anybody have given the exam in near past please share your thoughts and the guide to appear for the exam. The pega course contents alone sufficient or I have prepare more, please suggest. Thanks in advance.

***Edited by Moderator Marissa to move to Pega Academy from Product Support Community***

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Pega Academy

Posted: 7 years ago
Posted: 15 Sep 2017 8:36 EDT
Carrie Bartels (bartc) Certifications Strategy and Program Manager
Pegasystems Inc.
US

At this point, there will not be a new version of the CCSA exam. However, all CCSA certifications earned prior to the December 31st retirement date will remain valid.

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Posted: 7 years ago
Posted: 15 Sep 2017 10:38 EDT
Carrie Bartels (bartc) Certifications Strategy and Program Manager
Pegasystems Inc.
US

You can find the CCSA exam prerequisites, including suggested courses and the practice exam) at: https://academy.pega.com/library/72/certified-customer-service-system-architect.

Note that having the CSA certification (in any version) is a requirement to take the CCSA exam.

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