Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Shohaib Ahmed N (SHOAIBAHMED) Tetco Technical Lead
Tetco
SA
SHOAIBAHMED Member since 2012 4 posts
Tetco
Posted: Sep 13, 2017
Last activity: Sep 18, 2017
Posted: 13 Sep 2017 11:13 EDT
Last activity: 18 Sep 2017 5:41 EDT
Closed

Pega Certified Customer Service Architect

Hi, I am planning for pega ccsa exam and I am already going through the courses available, if anybody have given the exam in near past please share your thoughts and the guide to appear for the exam. The pega course contents alone sufficient or I have prepare more, please suggest. Thanks in advance.

***Edited by Moderator Marissa to move to Pega Academy from Product Support Community***

To see attachments, please log in.
Pega Academy

Posted: 7 years ago
Posted: 15 Sep 2017 8:36 EDT
Carrie Bartels (bartc) Certifications Strategy and Program Manager
Pegasystems Inc.
US

At this point, there will not be a new version of the CCSA exam. However, all CCSA certifications earned prior to the December 31st retirement date will remain valid.

To see attachments, please log in.
Posted: 7 years ago
Posted: 15 Sep 2017 10:38 EDT
Carrie Bartels (bartc) Certifications Strategy and Program Manager
Pegasystems Inc.
US

You can find the CCSA exam prerequisites, including suggested courses and the practice exam) at: https://academy.pega.com/library/72/certified-customer-service-system-architect.

Note that having the CSA certification (in any version) is a requirement to take the CCSA exam.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice