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 Pujayita Choudhury (pujayitac) Areteans
Areteans
GB
pujayitac Member since 2014 10 posts
Areteans
Posted: September 27, 2021
Last activity: September 29, 2021
Posted: 27 Sep 2021 7:38 EDT
Last activity: 29 Sep 2021 7:06 EDT
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Pega CDH upgrade from 7.x to 8.6

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While upgrading Pega CDH application from v7.2X to v8.6 , can we upgrade pega base prpc v7.2X directly to v8.6 and then we proceed with CDH upgrade from 7.2x to 8.6 or do we need an interim upgrade step , where we upgrade the base PRPC to some intermediate version, then bring the CDH to that intermediate version and then continue to upgrade to final 8.6 version.

***Edited by Moderator: Pooja Gadige to add capability tag***
Pega Customer Decision Hub 7.2.2 Decision Management Updates Other Industry Business Transformation Consultant Update
Posted: 1 year ago
Posted: 27 Sep 2021 12:07 EDT
Gowrishankar Ramasamy (GowrishankarR29) Citicorp Services India Private Limited
Citicorp Services India Private Limited
IN
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Hi @pujayitac,

               The following community link should help you to plan with the upgrade.

                https://community.pega.com/knowledgebase/articles/pega-marketing-and-pega-customer-decision-hub-reference-materials/pega-marketing-and-pega-customer-decision-hub-upgrade-paths

Thanks,
Posted: 1 year ago
Posted: 27 Sep 2021 15:08 EDT
Amy Rohe (ROHEA) PEGA Senior Product Manager, Outbound Runtime
Pegasystems Inc.
US
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Hi @pujayitac 

In addition to the page that Gowrishankar mentioned please also review this upgrade guide: https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-7x-upgrade-guide/86/pega-customer-decision-hub-or-pega-marketing-7x-pega-customer-decision-hub-86-upgrade-guide

A direct upgrade from CDH 7.22 to 8.6 is possible.

Thanks,

Amy 

 

 
Posted: 1 year ago
Posted: 27 Sep 2021 16:01 EDT
Pujayita Choudhury (pujayitac) Areteans
Areteans
GB
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@ROHEA 

Thanks Rohea. I have gone through this article and I understand that a direct upgrade is possible, however , i am u able to find a guide for the same. I have only been able to find one which is a guide for 7.2x to 8.4.

 
Posted: 1 year ago
Updated: 1 year ago
Posted: 27 Sep 2021 17:10 EDT
Updated: 29 Sep 2021 7:06 EDT
Amy Rohe (ROHEA) PEGA Senior Product Manager, Outbound Runtime
Pegasystems Inc.
US
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Hi @pujayitac 

The link I provided is to the guide that covers the steps for upgrading Customer Decision Hub (formerly Pega Marketing) 7.22 to 8.6. If this is not what you are looking for, could you please restate your question so the link to the right document can be provided?

Here's the link: https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-7x-upgrade-guide/86/pega-customer-decision-hub-or-pega-marketing-7x-pega-customer-decision-hub-86-upgrade-guide

Thanks,

Amy 
Posted: 1 year ago
Posted: 27 Sep 2021 17:27 EDT
Pujayita Choudhury (pujayitac) Areteans
Areteans
GB
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@ROHEA  Thanks again.My question is, should we first upgrade base PRPC to 8.6 and then CDH from 7.2 to 8.6?

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 28 Sep 2021 8:11 EDT
Updated: 29 Sep 2021 7:06 EDT
Amy Rohe (ROHEA) PEGA Senior Product Manager, Outbound Runtime
Pegasystems Inc.
US
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Hi @pujayitac 

There are some pre-requisite steps that should be completed before upgrading Pega platform to 8.6. The platform upgrade is listed as step 23. The pre-requisite steps are listed at the beginning of the upgrade guide: https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-7x-upgrade-guide/86/completing-prerequisite-tasks

Reviewing both the guide I provided and the appropriate platform guide before beginning the upgrade is recommended.

Thanks,

Amy
Posted: 1 year ago
Posted: 27 Sep 2021 15:59 EDT
Pujayita Choudhury (pujayitac) Areteans
Areteans
GB
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@GOWRISHANKAR  Thanks Shankar. I have gone through this article and I understand that a direct upgrade is possible, however , i am u able to find a guide for the same. I have only been able to find one which is a guide for 7.2x to 8.4.

Can you suggest some alternative?

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