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Question

 Ranjith Varma Pakalapati (RanjithVarmaP)
Infosys
Principal Consultant
Infosys
NL
RanjithVarmaP Member since 2016 4 posts
Infosys
Posted: Apr 5, 2020
Last activity: May 27, 2021
Posted: 5 Apr 2020 16:59 EDT
Last activity: 27 May 2021 5:14 EDT
Closed

Pega Call with Avaya Communications Manager 5.x

Hi,

We want to integrate Pega Call with Avaya Communications Manager 5.x. I found some documentation in Pega saying that we can integrate to it using Avaya AES CTI link

So, want to know if we can integrate Pega Call with Avaya Communications Manager 5.x directly Or if we can integrate with it only using Avaya AES?

 

Thanks & Regards,

Ranjith

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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