Question 20 Views Ranjith Varma Pakalapati (RanjithVarmaP) Infosys Lead Consultant Infosys NL View Profile Send Message RanjithVarmaP Member since 2016 4 posts Infosys Posted: April 5, 2020 Last activity: May 27, 2021 Posted: 5 Apr 2020 16:59 EDT Last activity: 27 May 2021 5:14 EDT Closed Pega Call with Avaya Communications Manager 5.x Report Hi, We want to integrate Pega Call with Avaya Communications Manager 5.x. I found some documentation in Pega saying that we can integrate to it using Avaya AES CTI link So, want to know if we can integrate Pega Call with Avaya Communications Manager 5.x directly Or if we can integrate with it only using Avaya AES? Thanks & Regards, Ranjith ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Call 8.2 Conversational Channels Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.