@sena1 The problem we run into is time and similarity to in-progress exams. Only the "heart" of the Ferry Service design was completed, i.e., just the process analysis, case design, data model, application structure sections. The overview that comes before and what comes after the application structure discussion was not filled out. We do want to make more examples available. The original 8.3.1 exam, which actually was carried over from 7.4. is retired. We can take a look at it exposing that exam. The second 8.3.1 exam is still wrapping up. Included in that second 8.3.1 exam were requirements that involved Mashup. The 8.6 LSA course update, which will be available next month - when I can't say, will include an excellent example of B2C Mashup.

We added a Sales Portal to the Booking application. A customer is now persisted to the Customer Data schema as an FSG-Data-Contact, it is no longer an embedded Field Group. Customers can register themselves using Mashup, plus submit a self-service quote in one sitting. Within the Sales Portal, Sales Executives can view a UI Page that show every BookEvent case in the Quotation stage. Each such BookEvent case can be launched from that UI page then either approved or rejected. By default an approved case will move forward to a SalesExecutive work queue where it waits for the customer to confirm or reject the quote. The code that handles contact registration and case approval is contained in the FSG application. Any application can leverage it, not just the Booking app. A SalesExecutive can also initiate a quote. When doing so, they retrieve the targeted customer's information using auto-complete. When a customer initiates the BookEvent case, they only see the first two stages.