Question
Incessant Technologies
IN
Last activity: 14 Sep 2017 4:11 EDT
Page Group- JSON Mapping
Hi
I am using the OOTB REST service - api.v1.cases - Cases :: Post Method Pega API . which is a final rule to create new work items
Required Parameters for the REST service : Case type , flow type and content
I am creating a temporary Page - workpage and setting all the required fields as needed in the to be created WI and setting Workpage to content parameter.
Problem : When I am setting a page group like pyWorkParty(Customer) in workpage , I am getting the 500 - Error from the REST service response .
Sample :
{"content":{"pxUrgencyWork":0,
"pyWorkParty":{"Customer":{"pxSubscript":"Customer","pyFirstName":"srikanth"}},"pxUrgencyPartyTotal":0},"caseTypeID":"XXX-XX-XXX","processID":"pyStartCase"}}
We can try the output at : In the pega environment , on Top right corner , Go To : Resources - > Pega API - > cases - > Post Method - > Paste the content above as request and press "Try it now "
Any help is really appreciated.
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
IN
please send request in the below format to create work object by PegaAPI
{
"caseTypeID":"Sand-FW-SDASandboxFW-Work-AviralTestCase",
"processID":"pyStartCase",
"content":{}
}
JPMorgan Chase & Company
US
Hi,
I can see the content which you are passing is not json format, please validate in JSON parser.
{"pxUrgencyWork":0,
"pyWorkParty":{"Customer":{"pxSubscript":"Customer","pyFirstName":"srikanth"}},"pxUrgencyPartyTotal":0},"caseTypeID":"XXX-XX-XXX","processID":"pyStartCase"}
Incessant Technologies
IN
Please see the format of request .
In the same request , if we remove the pyWorkParty , we are getting the new work item is getting created
{
"caseTypeID":"XXX-XX-XX-XXXX",
"processID":"pyStartCase",
"content":{"WorkPhone":"","Channel":"CEO","pxUrgencyWork":0,"BusinessName":"","LastName":"","CustomerEmail":"","HomePhone":"",
"pyWorkParty":{"Customer":{"pxSubscript":"Customer","pyFirstName":"srikanth"}},"MiddleName":"","State":"","pxUrgencyPartyTotal":0,"PostCode":"","Mobile":"","Suburb":"","FirstName":"srikanth"}
}