This is an Oracle error telling you that the SQL query took too long. You should show the error and the offending SQL to your DBA and he will be able to update DB stats - i.e fine tuning for optimal performance. There are DB tools available to identify the performance issue with the SQL itself.
Posted: 8 years ago
Posted: 12 Aug 2015 10:58 EDT
Jim Kelly (JimKelly_GCS)
Senior Manager of Technical Support Engineering
You may also want to verify the cardinality of the AES tables and that the agents are running properly enforce the threshold for keeping data (see System Settings on the Administration landing page of the Manager Portal)