Optimistic Locking: Can two user update the same care without losing their data?
Can two user update the same care without losing their data?
User 1 User 2
Form A Form B
User 1 in Form A: say Field Name = John, now user 1 submits the case and moved to Form B
User 2 is however present in Form A with field Name = Max, now when user 2 submits the assignment, he is getting OOTB Refresh button with a message.
Requirement: To save(update) the data from User 2 as well. Name = Max, when clicked on Refresh button
Also, if we can popup a message in User 2 screen when case is ever updated along with refresh button.
(Data in the form should not be lost on click of OOTB refresh button.)
PS: We have optimistic locking enabled.
Please do the needful!
Thanks in Advance!