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Question

 Srinivas Reddy Likki (SriniReddy)
Legato Health Technologies LLP
Associate - Technical Architect
Legato Health Technologies LLP
IN
SriniReddy Member since 2008 5 posts
Legato Health Technologies LLP
Posted: Oct 6, 2020
Last activity: Oct 6, 2020
Posted: 6 Oct 2020 11:05 EDT
Last activity: 6 Oct 2020 12:22 EDT
Closed

Open URL in Window action when rule is not working

Hi,

 

I am facing an issue as When rule which is configured in "Open URL in Window" Action is not working. In one of the forum PEGA suggested to refer the property which is referred in when rule in section in and hide it. so that it will reflect in DOM. But this is also not working. Could you please let me know how to handle this scenario? Below are the steps what I am performing:-

 

1) Calling an activity and setting a value for a property.

2) Based on value of a property I need to call either "Open URL in Window" or Harness. 

As when condition is not working in action under "Open URL in Window" and "Harness"

 actions , result is unpredictable. 

 

Please advice what the possible options to fix the issue. 

 

Below are the PDN link which I reffered

https://collaborate.pega.com/question/when-condition-not-working-action-condition-open-url-window

https://community.pega.com/support/support-articles/when-condition-not-working-action-condition-open-url

 

 

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Pega Platform
User Experience
Healthcare and Life Sciences
Senior System Architect

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