Question
ING
NL
Last activity: 28 Jan 2025 0:43 EST
Not working to create Custom RUTA
Team,
We have a requirement to create a custom RUTA to which we need to fetch the Organization in the Email body
I've followed the below steps , i created at Records---> Decision Data say "Organization" with defining class and rule.., Not able to find it the Prediction Studio .., i can see OOTB Ruta like SSN, Email,Zipcode like wise we need to add a new filed as "Organization"
Can someone guide me how we can create Custom RUTA to identify the Organization value in te Email Body
Pegasystems Inc.
CA
Please find the steps below. Attached are screenshots for your reference.
Email Channel -> Behavior Tab -> Open Text Prediction -> Outcomes -> Entitiy -> Create Entity
ING
NL
@RameshSangili Hello Ramesh,
I'm aware of the location of RUTA in prediction studio,
11.My question is how to create custom RUTA lets say i want to create new RTUA say "Payment" which needs to capture the value of bill amount with my own regex script for my org specific
2. Once this is create where these values of the captured results gets stored.., example
Payment(Entity Type) ---> 5000 (Value)