Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Prashant Kadam (PrashantK0033) Ernst & Young LLP
Ernst & Young LLP
US
PrashantK0033 Member since 2017 12 posts
Ernst & Young LLP
Posted: Nov 7, 2017
Last activity: Apr 10, 2019
Posted: 7 Nov 2017 15:31 EST
Last activity: 10 Apr 2019 15:06 EDT
Closed
Solved

Not able to sent email from Openspan Microsoftoutlook connector

Report

Hi
I am facing issue in sending email using microsoftOutlook connector. Please find attached image of automation.
I can debug this automation step by step but when send method executes i don't see anything further step happening , there is no response. Even nothing is getting logged in Runtime log. If I use display method in Automation I can email message with all provided details like email id, subject and body.

Please help.

Robotic Process Automation
Posted: 5 years ago
Posted: 8 Nov 2017 7:48 EST
John Lotspeich (lotsj) PEGA Software Engineer, Workforce Intelligence
Pegasystems Inc.
US
Report

It looks like your log says the email address in the To property is not in a valid format. Try entering the address again to double check the format is proper.
Posted: 5 years ago
Posted: 8 Nov 2017 10:39 EST
Prashant Kadam (PrashantK0033) Ernst & Young LLP
Ernst & Young LLP
US
Report

Hi,
Thank you for your reply. I noticed this error before in log and confirmed on email id but its correct. 
Also please find attached image, It throws this error if I use "microsoftoutlookmail"  connector directly instead of using using proxy from "microsoftOutlook" connector.

Thanks .
Posted: 5 years ago
Posted: 8 Nov 2017 10:31 EST
John Lotspeich (lotsj) PEGA Software Engineer, Workforce Intelligence
Pegasystems Inc.
US
Report

I don't see an error in that attached image. Maybe you attached the wrong image? 
Posted: 5 years ago
Posted: 8 Nov 2017 10:39 EST
Prashant Kadam (PrashantK0033) Ernst & Young LLP
Ernst & Young LLP
US
Report

Updated image. Please check again.

Accepted Solution

Posted: 5 years ago
Posted: 10 May 2018 14:47 EDT
PARAMESWARA REDDY KONUGANTI (ParamKonuganti) 1986 PARAMESWARA REDDY KONUGANTI
1986
US
Report

Hi Prashant,

It worked for me the same way you configured.

The only change I tried is there is no data link between New Email Method and ProxyOutlookMail Component. or I have used directly New method of MicrosoftOutlookMail Component as shown in attached screenshot.

 

Thanks,

Param
Posted: 4 years ago
Posted: 10 Apr 2019 9:20 EDT
shweta kawad (shwetak3) Emtec Inc
Emtec Inc
IN
Report

This Automation Sending mail with attachment didn't work for me. It Sends the email without attachment even if addAttachment method in automation.

Please help with this.
Posted: 4 years ago
Posted: 10 Apr 2019 15:06 EDT
Marissa Rogers (MarissaRogers) MOD Principal Knowledge Management Specialist
Pegasystems Inc.
US
Report
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
Show More
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage.  Once created, please reply back here with the URL of the new post.

Show Less

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice