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 Anusha Panuganti (AnushaP1329) Virtusa Technology Service Company Anusha Panuganti
Virtusa Technology Service Company
IN
AnushaP1329 Member since 2021 12 posts
Virtusa Technology Service Company
Posted: Mar 15, 2023
Last activity: Mar 20, 2023
Posted: 15 Mar 2023 11:45 EDT
Last activity: 20 Mar 2023 3:04 EDT
Solved

Not able to open the link from downloaded document

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I have a requirement to attach a file and documents in the section. So i have used OOTB (pyCaseRelatedContent) Now i am able to upload the files and documents.

But the issue with Richtext in pycaserelatedcontent i am uploading the url with the text but not able to open that link when we download the document.

please find the attachment for more details.

Note: We are using Theme-cosmos application.

i think In theme-cosmos application we can find this pycaserealtedcontent.

can anyone help me on this 

thanks

***Edited by Moderator Marije to add Capability tags***
Pega Platform Pega Cloud Theme Cosmos Installation and Deployment Case Management User Experience Insurance System Architect
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Accepted Solution

Posted: 2 months ago
Updated: 2 months ago
Posted: 17 Mar 2023 2:56 EDT
Updated: 20 Mar 2023 3:04 EDT
Aruldevan Thangappan T (ArulDevan) NCS Pte. Ltd Aruldevan Thangappan T
NCS Pte. Ltd
SG
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Hi @AnushaP1329: Please check this. 

You can set the params in pyPDFSettings data transform which will get applied for all functionalities which are using HTMLToPDF (or) in pySetDocToPDFParams if you need this change only for Files & documents.

Thanks.

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Anoop Krishna
Posted: 2 months ago
Posted: 18 Mar 2023 6:18 EDT
Anusha Panuganti (AnushaP1329) Virtusa Technology Service Company Anusha Panuganti
Virtusa Technology Service Company
IN
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Thanks @ArulDevan 

Now I am able to open the link from PDF 

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Aruldevan Thangappan T
Posted: 2 months ago
Posted: 19 Mar 2023 22:53 EDT
Aruldevan Thangappan T (ArulDevan) NCS Pte. Ltd Aruldevan Thangappan T
NCS Pte. Ltd
SG
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HI @AnushaP1329: Great.

Please help to close the thread if the issue is resolved by marking accepted solution.

Thanks.

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