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Question

 Rawan Joudeh (RawanJ40)
Bank of America

Bank of America
US
RawanJ40 Member since 2019 1 post
Bank of America
Posted: Dec 2, 2019
Last activity: Dec 30, 2019
Posted: 2 Dec 2019 15:54 EST
Last activity: 30 Dec 2019 11:57 EST
Closed

nonaccurate OCR results from Abbyy finereader

Pega 8.1.1

OCR applied to pdf documents through Abby Fine reader is not giving back accurate text, especially pdfs that contain rotated pdfs.

I have attached an example of some of the results we get back when uploading a pdf.

Another example is "I" is often misrecognized as a "1".

***Edited by Moderator Marissa to update platform capability tags; update SR Details****

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Data Integration
Support Case Exists

Posted: 4 years ago
Posted: 10 Dec 2019 7:03 EST
Mariusz Grabowski (MariuszGrabowski)
PEGA
Principal Product Manager, Customer Service Desktop & Self-Service
Pegasystems Inc.
PL

Dear Rawan,
Please double check if you're using the latest version of the Pega OCR component. 
Where there are by default turned on parameters responsible for correcting orientation and skew. 

Nevertheless please keep in mind that the engine which is used is not able to perform accurate table analysis. In your example there are a lot of tables from which extracted text will not be in an order you may expect. 

Mentioned wrong recognition can be related to the quality of processed file or you may not have some fonts installed on your server. Have you installed fonts during engine installation?

Best regards
Mariusz

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