Question
Morgan Stanley
US
Last activity: 30 Oct 2017 20:24 EDT
No information displayed on scoreboards
AES 7.3 on PRPC 7.3
Configured PDC on monitored nodes
Seeing alerts and exception but not scorecard. Please let us know if need additional settings for scorecards to appear
Pegasystems Inc.
IN
Hello Sasidhar,
If you have done the fresh AES installtion it will take some time to reflect the data in the scorecard .
Check if you have provided right aes soap servlet url in the monitored node PDC .
Make sure all AES agents are running fine .
Do you see any aes or soap related exception's in the monitored or monitoring logs .
Thanks,
Arun
Morgan Stanley
US
Thank you Arun,
Yes its been a day with AES setup and seeing alerts and exceptions. And usually how long it takes for scoreboards to reflect data?
Regards,
Sasidihar
Pegasystems Inc.
IN
I think it require enough data in PEGAAM_DAILYMETRICS table to be reflected in the scorecards.
wait for 1 or 2 days and check the report again .
Thanks,
Arun