Question Lavanya Venkatesan (Lavanya.024) Bank of America Lavanya Venkatesan Bank of America IN View Profile Lavanya.024 Member since 2016 15 posts Bank of America Posted: Oct 10, 2019 Last activity: Oct 10, 2019 Posted: 10 Oct 2019 3:44 EDT Last activity: 10 Oct 2019 3:44 EDT Closed Need practical steps to do IVR Integration for Avaya Report View translated message Hi All, Need to connect Avaya to PEGA. Have gone through the posts regarding Pega CTI and IVR. But could not idea about the CTI server host and CTI ip address , finally the peripheral id of the device. If anyone done the Pega call integration , please share the details steps or screen shots Thanks & regards Lavanya Dev/Designer Studio Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!