NBAA is not working as expected and narrated in pega academy ex
NBAA is not working as desired and narrated in the url:
I am not able to get service case suggestions from CDH.
Becuase the ActionID is being passed as IssueAction (Ex: If issue is Retention then ActionID is "RetentionAction"
Where as the accademy link suggests as mentioned in the link : Service case suggestion with Customer Decision Hub | Pega Academy
Please check.... The version is 8.5
***Edited by Moderator Marije to add Capability tags***