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 GOPI REDDY ILLURI (GOPIREDDY) Inovar Technical Lead
Inovar
SA
GOPIREDDY Member since 2016 19 posts
Inovar
Posted: March 10, 2017
Last activity: March 10, 2017
Posted: 10 Mar 2017 6:55 EST
Last activity: 10 Mar 2017 8:37 EST
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MY Support portal

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Hi,

I need access to my support portal in PDN to create SR's.

Could you please tell me how can i get access for it ?

Attached the screenshot that represents the no access for my support portal.
Posted: 6 years ago
Posted: 10 Mar 2017 7:07 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN
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Hi Gopi,

Looks like you are not affliated to an account. You need to check with your Pega Account Executive who can get this access for you! You could also check with your colleagues if they can raise it for you at present. You could also call up Pega Support, here's the list: Support Contact Information
Posted: 6 years ago
Posted: 10 Mar 2017 7:43 EST
GOPI REDDY ILLURI (GOPIREDDY) Inovar Technical Lead
Inovar
SA
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HI Lochan,

Is this means do i need to get it from PEGA account executive who works in my company.?

 
Posted: 6 years ago
Updated: 6 years ago
Posted: 10 Mar 2017 7:59 EST
Updated: 10 Mar 2017 8:01 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN
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Hi Gopi,

Your team lead or higher up would have this information! OR you could ask your colleague who will raise the SR for you to connect you to the Account Executive. Your collegue could ask this information from the engineer who will handle the SR. The AE is usually a Pega Employee :)
Posted: 6 years ago
Posted: 10 Mar 2017 8:23 EST
GOPI REDDY ILLURI (GOPIREDDY) Inovar Technical Lead
Inovar
SA
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OK Thank you very much Lochan.

I will find out with them.
Posted: 6 years ago
Posted: 10 Mar 2017 8:37 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN
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Glad to help! Do let us know back here if this suggestion was succesful.

We'd prefer it if you saw us at our best.

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