Yes, we have configured autostart in call treatment rule. But the problem is "its working fine with Display Popup option, while multiple case are created for auto start option. Biggest issue is that multiple interaction cases are not constant. (It varies between 2-6 interaction case.
Posted: 4 years ago
Posted: 16 Oct 2018 3:28 EDT
Phani Kiran Kavuri (kavup)
Application Architect, Customer Service