Question
Deutsche Telekom Services Europe SE
DE
Posted: Oct 11, 2018
Last activity: Oct 17, 2018
Last activity: 17 Oct 2018 3:45 EDT
Closed
Solved
Multiple Interaction Case creation In Simple telephony
We have implemented Full Telephony and we are reverting due to Performance.
In SImple Telephony - Multiple interaction cases are created automatically.
In SImple Telephony - Multiple interaction cases are created automatically.
Steps:
***Edited by Moderator Marissa to update SR Details***
Login in Pega with valid extension and link.
Ready status in Softphone.
Ready status in Softphone.
***Edited by Moderator Marissa to update SR Details***