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Question

 RAJESH KUMAR PARASHAR (RAJESHKUMARP0876)
Atos

Atos
IN
RAJESHKUMARP0876 Member since 2015 4 posts
Atos
Posted: Apr 28, 2017
Last activity: Apr 28, 2017
Posted: 28 Apr 2017 3:45 EDT
Last activity: 28 Apr 2017 8:11 EDT
Closed

Moving from one step to another within a stage without tickets and When conditions

I have a requirement where I have to jump from step 3 of stage one to step 4 of stage three. I don't want to use ticket and multiple when conditions on stage three steps. So, is there any way by which we can accomplish that?

***Moderator Edit: Vidyaranjan | Updated Categories***

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Case Management
System Administration

Posted: 8 years ago
Posted: 28 Apr 2017 5:55 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Well, I guess you could always think about a nasty activity killing the assignment and changing case pages like pxFlow() but you will surely creating a beast not really build for change.

Why do you want to avoid ticket ?

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Posted: 8 years ago
Posted: 28 Apr 2017 8:11 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

I dont think you can do this in OOTB way. And this is also not advisable to try out as it might cause some other side effect ( especially with SLA etc. ) 

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