Question
Virtusa
IN
Last activity: 13 May 2022 4:06 EDT
Move back to previous stage assignments from Alternate stage flow
Hello,
I have a requirement in which We have flow 1 with 2 sub flows for assignments in Stage 1. And also we are using pxChangeStage in flow 1 to go to Alternate stage which is having flow 2.
I am in Alternate stage which is having flow 2 with 2 sub flows for assignments. Now, I want to jump to Stage 1 from Alternate stage and this is to be done when an activity is triggered using Service Rest :>
I tried using ResumeFlow, pxChangeStage and Set Ticket but no luck :(
Any suggestions or work arounds are welcome.
Thank you :)
Lventur
IN
pxChangeStage activity should help you in moving the case from alternative stage to primary stage 1..
Please make sure you have enabled run on re-entry? checkbox selected in all stages -> Process in case type rule.. If this flag was not enabled then pega will not allow case to enter into stage process which was already completed..
Updated: 13 May 2022 3:48 EDT
Virtusa
IN
@Gunasekaran Baskaran Hello Guna, Thanks for the response
Run on Re-entry was enabled, My case is moving to stage 1 but it was showing the Alternate stage Assignments instead of Assignments(sub process in flow 1) related to stage 1.
Lventur
IN
Could you please check in pxChangeStage activity clean-up process flag was enabled (or) not. If this flag was not enabled, please enable the checkbox and try.. This flag will help us to remove the assignments from back-end during change stage..
Virtusa
IN
@Gunasekaran Baskaran It was enabled too, but no luck :(