I have a requirement in which We have flow 1 with 2 sub flows for assignments in Stage 1. And also we are using pxChangeStage in flow 1 to go to Alternate stage which is having flow 2.
I am in Alternate stage which is having flow 2 with 2 sub flows for assignments. Now, I want to jump to Stage 1 from Alternate stage and this is to be done when an activity is triggered using Service Rest :>
I tried using ResumeFlow, pxChangeStage and Set Ticket but no luck :(
pxChangeStage activity should help you in moving the case from alternative stage to primary stage 1..
Please make sure you have enabled run on re-entry? checkbox selected in all stages -> Process in case type rule.. If this flag was not enabled then pega will not allow case to enter into stage process which was already completed..
Posted: 1 year ago
Updated: 1 year ago
Posted: 13 May 2022 3:47 EDT Updated: 13 May 2022 3:48 EDT
Could you please check in pxChangeStage activity clean-up process flag was enabled (or) not. If this flag was not enabled, please enable the checkbox and try.. This flag will help us to remove the assignments from back-end during change stage..