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Question

 Vinoth P (Vinoth)
Cognizant Technology Solutions
Pega Developer
Cognizant Technology Solutions
IN
Vinoth Member since 2017 24 posts
Cognizant Technology Solutions
Posted: Aug 20, 2019
Last activity: Aug 27, 2019
Posted: 20 Aug 2019 6:59 EDT
Last activity: 27 Aug 2019 4:03 EDT
Closed

mobile app

im creating a mobile app using unsigned certificate set for IOS. Everything is configured. when i clicked the build now button it loads from 0-99 and the it keeps on loading for more than 1 hour.

I dont know the issue. Anyone help me to solve this!!

Thanks in advance

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Low-Code App Development
Mobile

Posted: 5 years ago
Posted: 20 Aug 2019 7:43 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

what is your app server/JDK? I am aware of a known issue with IBM JDK, I would like to check if that applies to your case. Also attach the PegaRULE.log including the logs after starting the build.

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Posted: 5 years ago
Posted: 20 Aug 2019 10:31 EDT
Mateusz Pedzierski (Mateusz)
PEGA
Director of Product Management, User Experiences
Pegasystems Inc.
PL

The message says Pega platform is downloading app binary. It's around 20MB and can take long on extremely slow networks. PegaRULE.log or your mobile build server account name will tell us if the download timed out. 

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Posted: 5 years ago
Posted: 27 Aug 2019 4:03 EDT
Wieslaw Bondyra (Wiesiek)
PEGA
Principal Software Engineer, Services Engineering
Pegasystems Inc.
PL

Probably you got error: java.lang.OutOfMemoryError: Java heap space which should be visible in server logs. I noticed such error in some environments when tested unsigned certificates in iOS.

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