Question
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Luxoft
GB
Last activity: 15 Nov 2022 17:47 EST
Missing certificate
Hi Team,
I have passed the System Architect exam but did not receive a certificate.
Could you please check this and send it to me?
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Pegasystems Inc.
GB
@YevheniiM please check all the questions and answers on the Academy FAQ pages.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
Telenet
BE
@MarijeSchillern I did everything that is displayed there. But certificate is still not visible on my profile.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@WouterVanop did you contact the Pega Accounts Support team as per the FAQ?
Please use the 'contact us' form for accounts questions. Here it is again: Contact Pega Academy
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
Telenet
BE
@MarijeSchillern Yes I did. Last friday and yesterday.
Updated: 15 Nov 2022 8:19 EST
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@WouterVanop can you confirm when you passed the test? Was it earlier than 5 working days? I'll chase this up for you.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1690551000/735d8f9d-be13-408d-b6b8-f93a5fbe8dc3.png?itok=NRbJ5zh6)
Telenet
BE
I passed the test on the 4th of November.
Name: Wouter Vanophalvens
ID:PEGA104618
RegistrationNr(exam):434394610
Updated: 15 Nov 2022 17:47 EST
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
Pegasystems Inc.
US
@WouterVanop Hi Wouter, I see the certification displayed on your Pega profile. Perhaps force a refresh of your browser. To do this, press Ctrl + R (Windows) or CMD + R (macOS).
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Wouter Vanophalvens Pooja Gadige Grandhi Swarna