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Question

 Renuka Deshpande (RenukaD9) Siemens Senior Software Developer
Siemens
PT
RenukaD9 Member since 2015 12 posts
Siemens
Posted: Jun 2, 2021
Last activity: Jun 14, 2021
Posted: 2 Jun 2021 9:45 EDT
Last activity: 14 Jun 2021 14:16 EDT
Closed
Solved

LogCollaboration- Show case opened by other users

I want to show on a case if the same case is opened by other user. I am using optimistic locking. So basically I want to show if same case is opened in other thread by other requester

What i am looking is a feature similar to how Pega shows which operators are updating data tables. 

I see Pega is using Log-Collaboration class and activity pzLogCollaboration is used to set values in this table. But I am unable to find from where it is grtting triggered.

Also can the same be used to store workobject related Information?

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question***
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Pega Platform 8.5.3 Case Management User Experience Manufacturing Senior System Architect

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 3 Jun 2021 7:42 EDT
Updated: 14 Jun 2021 14:16 EDT
Tanay Bal (Tanay Kumar Bal) Maantic Inc.
Maantic Inc.
IN

Hi @RenukaD9,

We did a small PoC and were able to display the collaboration icon on perform harness. You can implement the same by embedding the section pxDisplayCollaborators anywhere you want to display the information. Pass the parameter recordHandle as pzInsKey of the work object.

Case collaboration

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