Question
Pegasystems Inc.
JP
Last activity: 13 Jan 2016 23:18 EST
Link to image file broken after application RAP package export/import operation
Has anyone experienced issue like below.
The company logo image does not appear in the manager portal after promoted application to the UAT environment.
However, the Rule-File-Binary record can be found on the UAT environment and the logo image appears on the Rule-File-Binary rule form in designer studio.
The logo image is included in a section using Icon control.
We have found that the actual URL of the logo image in the manager Portal differ from that of the Rule-File-Binary rule form in designer studio.
In manager portal
<img data-ctl="Icon" src="webwb/onemizuhologo_14113024741.gif!!.gif" tabindex="0" role="link" alt="" data-click="[["runScript", ["pega.desktop.activateDocument(\"Dashboard\",\"Data-Portal\",\"pyDashboard7\",\"pyUpdatePortalContext\",\"true\")"]],["runScript", ["removeScreenLayouMask()"]]]">
in designer studio
<img onload="getImageDimensions()" src="/prweb/PRServlet/m-acnNOhet3vliKBMKGagKHNJZnJaowb*/webwb/images/mhbk_01_01_01_onemizuhologo.gif?date=1452149763709&pzExpirationPeriod=0&pzInstanceKey=RULE-FILE-BINARY%20WEBWB%20ONEMIZUHOLOGO!GIF%20%2320150326T080821.836%20GMT" id="ImageIMG">
Has anyone experienced issue like below.
The company logo image does not appear in the manager portal after promoted application to the UAT environment.
However, the Rule-File-Binary record can be found on the UAT environment and the logo image appears on the Rule-File-Binary rule form in designer studio.
The logo image is included in a section using Icon control.
We have found that the actual URL of the logo image in the manager Portal differ from that of the Rule-File-Binary rule form in designer studio.
In manager portal
<img data-ctl="Icon" src="webwb/onemizuhologo_14113024741.gif!!.gif" tabindex="0" role="link" alt="" data-click="[["runScript", ["pega.desktop.activateDocument(\"Dashboard\",\"Data-Portal\",\"pyDashboard7\",\"pyUpdatePortalContext\",\"true\")"]],["runScript", ["removeScreenLayouMask()"]]]">
in designer studio
<img onload="getImageDimensions()" src="/prweb/PRServlet/m-acnNOhet3vliKBMKGagKHNJZnJaowb*/webwb/images/mhbk_01_01_01_onemizuhologo.gif?date=1452149763709&pzExpirationPeriod=0&pzInstanceKey=RULE-FILE-BINARY%20WEBWB%20ONEMIZUHOLOGO!GIF%20%2320150326T080821.836%20GMT" id="ImageIMG">
We are suspecting that the image referred from manger portal is coming from cache and that cached image is not generated on UAT environment as the RAP package was being imported.
Accepted Solution
Updated: 7 Jan 2016 20:48 EST
Pegasystems Inc.
JP
Just noticed the similar issue, SR-A14738:Rule-File-Binary rules not updated using product migration util, has been reported to GCS and HFIX-23791 is provided as the remedy.
Accepted Solution
Updated: 7 Jan 2016 20:48 EST
Pegasystems Inc.
JP
Just noticed the similar issue, SR-A14738:Rule-File-Binary rules not updated using product migration util, has been reported to GCS and HFIX-23791 is provided as the remedy.
Pegasystems Inc.
US
Hi Chunzhi Hong - Is that the SR that you created so that you could get the HFix?
Pegasystems Inc.
JP
NO. The SR was raised by someone else.
I happened to find it on my support portal and I have to raise another SR to request the desired HFIX.
Updated: 13 Jan 2016 22:50 EST
Pegasystems Inc.
JP
Unfortunately, the hot fix install failed with error message "Unable to construct instance of ApplicationBundle" on our pega cloud instance and I have to raise one more support request: SR-A16268
