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Question

 Prasanna Pradhan (PrasannaP4970)
Rabobank

Rabobank
NL
PrasannaP4970 Member since 2014 5 posts
Rabobank
Posted: Feb 9, 2017
Last activity: Feb 16, 2017
Posted: 9 Feb 2017 0:57 EST
Last activity: 16 Feb 2017 0:21 EST
Closed

Link control event not getting fired inside repeating grid in chrome

Hi,

I have used a pxlink control in one of the repeating grid columns and the event in the pxlink control is not getting fired in google chrome.( i have used a double click event)

So what can be the resolution for this issue?

Regards

Prasanna Pradhan

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Low-Code App Development
User Experience

Posted: 8 years ago
Posted: 9 Feb 2017 1:34 EST
Prudhvi Nallam (Prudhvi Ranjan Nallam)
BlueRose Technologies
Senior Consultant
BlueRose Technologies
IN

Hi Prasanna,

It is working fine for me. Can you please check pyDashboardMyWorkList section and change the event type to Double click and test at your end. 

For testing, launch Case Manager 7 and click on Worklist. Then double click of work object id will open the work object.

Thanks,

Prudhvi

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Posted: 8 years ago
Posted: 9 Feb 2017 1:36 EST
Evita Lobo (loboe) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Prasanna,

What event has been configured on the double-click of the link? Also, could you specify the Pega version being used.

I tried to display a smart-info on the double-click of a pxLink control (within a grid layout) and was able to see the event getting fired.

Regards,
Evita.

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Posted: 8 years ago
Posted: 9 Feb 2017 4:10 EST
Prasanna Pradhan (PrasannaP4970)
Rabobank

Rabobank
NL
Hi, I have attached the screenshot of the repeat grid where the link control is configured. I am using Pega 7.1.7 and also these events are getting fired properly in IE11 but not in google chrome. Regards, Prasanna Pradhan
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Posted: 8 years ago
Posted: 9 Feb 2017 23:29 EST
Evita Lobo (loboe) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Prasanna,

I tried implementing a similar use case with the same events configured and was able to see it working as expected in chrome.

Could you let us know the source of the repeat grid? 

Regards,
Evita.

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Posted: 8 years ago
Posted: 16 Feb 2017 0:21 EST
Evita Lobo (loboe) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Prasanna,

We might need some screenshare sessions for further debugging. Kindly raise an SR for the issue.

Please mention the SR number here once it has been raised.

Regards,
Evita.

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