JVM URL (prweb) doesnt load up with Tomcat8,PRPC718 and Java8.

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PradeepPydi

Member since 2017

240 posts

Anthem

Posted: Mar 8, 2018

Last activity: Mar 9, 2018

Posted: 8 Mar 2018 12:01 EST
Last activity: 9 Mar 2018 10:50 EST

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JVM URL (prweb) doesnt load up with Tomcat8,PRPC718 and Java8.

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Hi Team,

PRPC application JVM with the following configuration Tomcat8,PRPC718 and Java8 fails with the below mentioned error on the screen.

Status	fail
Message	There has been an issue; please consult your system administrator
Operator ID	Unauthenticated or not available
Requestor ID	No ID available
Timestamp	Thu Mar 08 11:57:11 EST 2018
Engine Version	PegaRULES 7.10 ML8 (coreAssemblyCached_718_675)

I could find the following errors in the Tomcat logs.

Hi Team,

PRPC application JVM with the following configuration Tomcat8,PRPC718 and Java8 fails with the below mentioned error on the screen.

Status	fail
Message	There has been an issue; please consult your system administrator
Operator ID	Unauthenticated or not available
Requestor ID	No ID available
Timestamp	Thu Mar 08 11:57:11 EST 2018
Engine Version	PegaRULES 7.10 ML8 (coreAssemblyCached_718_675)

I could find the following errors in the Tomcat logs.

log4j:ERROR Could not parse url [pegajdbc://810983962:0/docx4j-pega-3.2.2.jar!//log4j.xml].

java.net.MalformedURLException: unknown protocol: pegajdbc

at java.net.URL.<init>(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source)

at javax.xml.parsers.DocumentBuilder.parse(Unknown Source)

at org.apache.log4j.xml.DOMConfigurator$2.parse(DOMConfigurator.java:612)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:711)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:468)

at org.apache.log4j.LogManager.<clinit>(LogManager.java:122)

at org.apache.log4j.Logger.getLogger(Logger.java:117)

at com.avaya.jtapi.tsapi.TsapiPeer.<init>(TsapiPeer.java:23)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at javax.telephony.JtapiPeerFactory.getJtapiPeer(JtapiPeerFactory.java:130)

at com.pega.pegacti.jtapi.avaya.AvayaJtapiSession.<init>(AvayaJtapiSession.java:118)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at com.pega.pegacti.core.Session.createSession(Session.java:432)

at com.pega.pegacti.core.SessionManager.createSession(SessionManager.java:950)

at com.pegarules.generated.activity.ra_action_createsession_24e97419da393f9d8f475b41e1819b36.step3_circum0(ra_action_createsession_24e97419da393f9d8f475b41e1819b36.java:351)

at com.pegarules.generated.activity.ra_action_createsession_24e97419da393f9d8f475b41e1819b36.perform(ra_action_createsession_24e97419da393f9d8f475b41e1819b36.java:103)