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Question

 Shahana Siddiqui (shahanas) Ernst & Young LLP Techincal Lead
Ernst & Young LLP
ZA
shahanas Member since 2020 2 posts
Ernst & Young LLP
Posted: Jan 27, 2022
Last activity: Feb 1, 2022
Posted: 27 Jan 2022 7:33 EST
Last activity: 1 Feb 2022 10:29 EST
Closed

Jumping on one of the flow from multiple Screen Flows ,ticket usage

hi

I have a screenflow which has mutliple subprocess and those subprocesses are also screen flows.If the case stays in one screen more that 2 mins one followup task should get created.Once the user enters in that followup task on click of button he should land on the task from where followup task got created.how to do that.

Flow new does not work.Ticket does not work as screen flow do not have ticket option in any of the shapes.

***Edited by Moderator Marije to add Capability tags***
***Edited by Moderator Marissa to update Product***
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