Question
Accenture
IN
Last activity: 17 Feb 2016 10:56 EST
Is it possible to hide the default loading sign of the pega in the application?
In some section of the application, the loading symbol is shown to the user even when the section/ listview has been loaded completely.
So wanted to know can we hide this loading sign?
Or am I missing to disable some configuration that make loading sign to appear?
Pegasystems Inc.
GB
Do you mean the 'Binary File' Rule 'webwb.pxthrobber.gif| Pega-UIDesign:07-10-17' (etc) ?
This little guy ?
That should disappear when everything has loaded....but if something goes wrong (usually at the Javascript level) - it might remain on-screen .....
Hit F12 (etc) on your browser - and check the Javascript console - any errors ?
The rule is in a locked ruleset and is Final (at the 'Pega-UIDesign:07-10-01') which means you cannot (easily) over-ride the graphic unfortunately.
Accenture
IN
This is the right guy I am talking about.
Even after the screen is loaded it stays for about 2-3 sec.
Will try to hit F12 and try the above debugging steps. But it stays only for 2-3 sec, so hard to catch.
Thanks for the quick reply âº
Pegasystems Inc.
US
Hi Rasaiya
I suppose you are talking about the busy indicator. If you have explicitly put up the busy indicator icon, then it is your responsibility to bring it down.
If you have not explicitly put it up , then checking the following could help
1. Is the issue consistent or intermittent ?
2. If the issue is intermittent, check the network trace (Fiddler, IE network tab) for the working and non-working to check for any differeneces
Pegasystems Inc.
US
So the loading indicator stays on the screen for 2-3 seconds after the screen has loaded ?
I assumed it stays for ever and never gets pulled down.
Could you clarify ?
If it is staying for 2-3 seconds extra, you might want to check if you have customized pega.u.d.busyIndInterval in userworkForm
Updated: 17 Feb 2016 10:56 EST
Accenture
IN
It does not stays forever.
It stays for 2-3 seconds even after the screen is loaded completely
Did not customized pega.u.d.busyIndInterval