Is it possible to change the order of the pxFlow pages in 7.3 version
Hi,
In my business scenario, multiple assignments are open and assigned to Case owner. If the user has opened 4 assignments per one case the pxFlow page order is like below.
pxFlow(OutcomeFlow_1) - This is the third assignment
pxFlow(OutcomeFlow_2) - This is the Fourth assignment
PxFlow(pzInternalCaseFlow) - Internal
pxFlow(Analysis) - This is the First assignment related to "Analysis" Case Type. From here user clicks on the button. Which has activity to initiate a "Outcome" flow on the data class.
pxFlow(OutcomeFlow) - This is the Second assignment
After completion on any one outcome assignment my user wants to see "Analysis" case . But system is taking as per pxFlow structure. For example user completes pxFlow(OutcomeFlow_2) page assignment , system is taking to pxFlow(OutcomeFlow_1) assignment to perform. But my user wants to see always pxFlow(Analysis) Assignment Page.
My question here is : Is it possible to change the order of the pxflow? Please let us know if there are any solutions.
Hi,
In my business scenario, multiple assignments are open and assigned to Case owner. If the user has opened 4 assignments per one case the pxFlow page order is like below.
pxFlow(OutcomeFlow_1) - This is the third assignment
pxFlow(OutcomeFlow_2) - This is the Fourth assignment
PxFlow(pzInternalCaseFlow) - Internal
pxFlow(Analysis) - This is the First assignment related to "Analysis" Case Type. From here user clicks on the button. Which has activity to initiate a "Outcome" flow on the data class.
pxFlow(OutcomeFlow) - This is the Second assignment
After completion on any one outcome assignment my user wants to see "Analysis" case . But system is taking as per pxFlow structure. For example user completes pxFlow(OutcomeFlow_2) page assignment , system is taking to pxFlow(OutcomeFlow_1) assignment to perform. But my user wants to see always pxFlow(Analysis) Assignment Page.
My question here is : Is it possible to change the order of the pxflow? Please let us know if there are any solutions.
Observations : Tried same scenario is 8.2 version. pxFlow is forming sequencially, means first assignment will be pxflow(firstPage) ....In my scenario first assignment is pxFlow(Analysis) . After user performs any assignment it is automatically taking to pxFlow(Analysis). I am able to change the order of pxflow however I want, but in 7.3 I am not able to do that.
Thank you,
Savitha
Pegasystems Inc.
US
Hello Savitha,
There is no guarantee of the order of a page group. In fact, it shouldn't matter because you will always need to reference the page you want explicitly. I'm not sure I follow your business requirement, though I expect there is a way to meet it. Are you saying that when you resolve the assignment for pxFlow(OutcomeFlow_2) you want to see the perform harness for the assignment on pxFlow(Analysis) and instead you are seeing pxFlow(OutcomeFlow_1) ? pxFlow acts like a call stack, so I would assume you are seeing that OutcomeFlow_2 is called from OutcomeFlow_1 and that's why you end up there. Is it possible that in Pega 8.3 they are both being called directly from Analysis? I would look at the data on the pages in the two versions, my guess is there is a difference in the contents of the pages that accounts for the difference in behavior, not the order on the clipboard.
Thanks,
Mike