Issue with personalized views in table layout
I'm working on a requirement where personalization option needs to be added to a table which displays the list of cases in a work queue. Also, there should be a checkbox for each row so that the user can select multiple cases and click on a button which will move the cases to the user's work list. The list of cases to be displayed in the work queue are sourced from a page list property which is populated in the pre-load activity that runs on load of the dynamic layout in which the table resides. The page list property is populated from a data page where 'Reload once per interaction' is checked. Since the user should be able to select the cases from the table, I've configured the data page as editable.
I'm facing the following two issues. It'll be really helpful if someone can provide their thoughts on these issues
1) The list of cases in the work queue were retrieved and displayed on the UI but when I try to sort the column, all the results are disappearing. After this action, even if the screen is refreshed, the results are not showing up. Even after logging off and logging in, the results are not showing up. I am assuming that the sort setting would have been saved since the 'Save personalization automatically' check box is selected and since the results disappeared on sorting a column, the user is not able to view the data even after logging back in. Is this sort issue coming up because I used a page list as source of table instead of data page? Can someone tell how to delete the user personalization setting for a particular user?
I'm working on a requirement where personalization option needs to be added to a table which displays the list of cases in a work queue. Also, there should be a checkbox for each row so that the user can select multiple cases and click on a button which will move the cases to the user's work list. The list of cases to be displayed in the work queue are sourced from a page list property which is populated in the pre-load activity that runs on load of the dynamic layout in which the table resides. The page list property is populated from a data page where 'Reload once per interaction' is checked. Since the user should be able to select the cases from the table, I've configured the data page as editable.
I'm facing the following two issues. It'll be really helpful if someone can provide their thoughts on these issues
1) The list of cases in the work queue were retrieved and displayed on the UI but when I try to sort the column, all the results are disappearing. After this action, even if the screen is refreshed, the results are not showing up. Even after logging off and logging in, the results are not showing up. I am assuming that the sort setting would have been saved since the 'Save personalization automatically' check box is selected and since the results disappeared on sorting a column, the user is not able to view the data even after logging back in. Is this sort issue coming up because I used a page list as source of table instead of data page? Can someone tell how to delete the user personalization setting for a particular user?
2) If I filter a column and then try to select some cases and click on the button to transfer cases, nothing is happening on click of the button. It seems to be disabled and the OOTB refresh button (which displays above the table) also seems to be disabled. If I remove the personalization, the same use case is working fine. Are there any restrictions on the user actions on the table when the personalization option is selected?