Question
AARETE
US
Last activity: 23 Sep 2024 11:18 EDT
Issue with Open Selected Item after Upgrading to Pega Infinity 23
Hello All,
I am reaching out regarding an issue I encountered after upgrading to Pega Infinity 23. It seems that the "Open Selected Item" functionality is not working as expected.
Prior to the upgrade, this feature was functioning seamlessly, allowing us to efficiently manage selected items. However, since moving to Pega Infinity 23, we have experienced a disruption in this functionality.
I have thoroughly reviewed the release notes and documentation for Pega Infinity 23 but couldn't find any specific information related to this issue. As a result, I am reaching out to the community to inquire if others have experienced a similar issue and if there are any recommended solutions or workarounds.
If anyone has insights, tips, or suggestions on how to address this matter, I would greatly appreciate your input. Additionally, if there are any patches or updates that address this specific issue, please let me know.
Thank you in advance for your time and assistance.
Pegasystems Inc.
GB
@Kishore_Yagnamurthy While the release notes and documentation for Pega Infinity 23 do not specifically mention this issue it might be helpful to check the following resources and steps: 1. Pega Infinity 23.1.1 Accessibility Release Notes: This document provides information on all incidents addressed within the Pega platform from 8.7.5 up to Infinity 23.1.1. It might contain relevant updates or fixes that could impact the functionality you're experiencing issues with. Pega Infinity 23.1.1 Accessibility Release Notes 2. Pega Infinity 23.1.2 Accessibility Release Notes: This document includes all incidents addressed up to Infinity 23.1.2 and might also provide insights into any changes or fixes that could be related to your issue. Pega Infinity 23.1.2 Accessibility Release Notes 3. Pega 8.8.4 and Infinity23 Accessibility Release Notes: This document covers incidents addressed from 8.7.5 up to 8.8.4 and might have relevant information. Pega 8.8.4 and Infinity23 Accessibility Release Notes If these resources do not resolve your issue I recommend logging a support incident with Pega Support for further assistance.
@Kishore_Yagnamurthy While the release notes and documentation for Pega Infinity 23 do not specifically mention this issue it might be helpful to check the following resources and steps: 1. Pega Infinity 23.1.1 Accessibility Release Notes: This document provides information on all incidents addressed within the Pega platform from 8.7.5 up to Infinity 23.1.1. It might contain relevant updates or fixes that could impact the functionality you're experiencing issues with. Pega Infinity 23.1.1 Accessibility Release Notes 2. Pega Infinity 23.1.2 Accessibility Release Notes: This document includes all incidents addressed up to Infinity 23.1.2 and might also provide insights into any changes or fixes that could be related to your issue. Pega Infinity 23.1.2 Accessibility Release Notes 3. Pega 8.8.4 and Infinity23 Accessibility Release Notes: This document covers incidents addressed from 8.7.5 up to 8.8.4 and might have relevant information. Pega 8.8.4 and Infinity23 Accessibility Release Notes If these resources do not resolve your issue I recommend logging a support incident with Pega Support for further assistance. Please provide detailed information about the issue and any steps you have already taken to troubleshoot it.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Pega Infinity 23.1.1 - Accessibility Release Notes
Pega Infinity 23.1.2 - Accessibility Release Notes
Pega 8.8.4 and Infinity23 - Accessibility Release Notes