Question
Atos
NL
Last activity: 26 May 2023 1:32 EDT
Internal fail - Rest Connector SSL Connection Reset
Error:
Caught unhandled exception: java.lang.RuntimeException: javax.net.ssl.SSLException: Connection reset
Context:
Webuser: Data page calls Rest connector. Dynamic url is set correctly. Username and token are retrieved successfully. Connection is established and the Get is being performed as expected.
Background (via job scheduler): Data page calls Rest connector. Dynamic url is set correctly. Username and token are retrieved successfully. Connection is not established.
Error is thrown at the end of "CL:Rule-Connect-REST ID: pyInvokeRESTConnector RS: Pega-IntegrationEngine:08-01-01".
Which is called in step 8 of "CL: @baseclass ID: pxCallConnector RS: Pega-RulesEngine:08-07-02".
Any idea on resolving this issue?
Deutsche Bank Operations International (DBOI)
IN
Atos
NL
@MayankJ2 thanks for your reply.
- There is no load balancing.
- URL is stored per environment.
- The issue only occurs when ran as a backgroundprocess. In a job scheduler, queue processor, sla and such.
- Connecting via REST to “ALFRESCO”.
@BobReawaruw -
Do you use a load balancer URL to login as a Webuser? If yes, once try to login with the node URL (instead of load balancer) as Webuser and load the data page which calls REST connector. Check if it work with node URL?