Question
Integrating Pega with RDA
So far,
1) Pega Robotic Studio has been installed in the local system.
2) A valid automation has been created.
3) Pega 7.2 PE has been installed in my system.
4) A valid flow, floa action has been created in a sample case's stage1.
5) The name of the automation is given in the post processing of the Flow action.
I am getting an error message like below:
"Unable to invoke Robotic Automation from this screen. The Automation service is either unavailable or this system is not authorized to execute the automation."
This allows me to either quick my process flow or to ignore and continue.
Logically, either the REST service offered by the Robotic runtime is not available or my local pega server lacks authorization to access the offered rest sercvice.
Questions:
1) Is having the Pega Robotic studio enough to process an inbound request? Or should i also install a Pega Runtime?
2) Does it mean that once i start / debug my solution, Pega robotic runtime gets started up?
3) The DSS pegarobotics/runtime/DesktopRoboticsURL is configured to localruntime.pega.com:9443 by default. Should this be changed?
4) Is there a way where i can access the REST service offered by Robotic runtime similar to testing Pega API?
http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
When i hit this URL via browser, it gave me nothing.
RuntimeConfig.xml
So far,
1) Pega Robotic Studio has been installed in the local system.
2) A valid automation has been created.
3) Pega 7.2 PE has been installed in my system.
4) A valid flow, floa action has been created in a sample case's stage1.
5) The name of the automation is given in the post processing of the Flow action.
I am getting an error message like below:
"Unable to invoke Robotic Automation from this screen. The Automation service is either unavailable or this system is not authorized to execute the automation."
This allows me to either quick my process flow or to ignore and continue.
Logically, either the REST service offered by the Robotic runtime is not available or my local pega server lacks authorization to access the offered rest sercvice.
Questions:
1) Is having the Pega Robotic studio enough to process an inbound request? Or should i also install a Pega Runtime?
2) Does it mean that once i start / debug my solution, Pega robotic runtime gets started up?
3) The DSS pegarobotics/runtime/DesktopRoboticsURL is configured to localruntime.pega.com:9443 by default. Should this be changed?
4) Is there a way where i can access the REST service offered by Robotic runtime similar to testing Pega API?
http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
When i hit this URL via browser, it gave me nothing.
RuntimeConfig.xml
<Robotics>
<!-- PegaServer tag is specific to RPA. -->
<!-- baseurl: Base address for Runtime to use for calls to request work items.-->
<PegaServer baseUrl="http://localhost:8080/prweb/api/v1/"/>
<!-- LocalApiService tag is specific to RDA. -->
<!-- enabled: If true, the Runtime will self host a REST service to accept requests from the Pega application. -->
<!-- SSL: If true, the service uses SSL and must be accessed via https. -->
<!-- port: Port the service will listen on. -->
<!-- allowedOrigins: Comma delimited list of domains that the service will accept requests from. -->
<!-- A specific domain can be given (i.e. acme.pega.com) or the subdomain may be wildcarded (i.e. *.pega.com) -->
<!-- Requests from any domain not in this list will be rejected. -->
<LocalApiService enabled="true" SSL="false" port="9443" allowedOrigins="http://localhost:8080"/>
</Robotics>
<Robotics>
<!-- baseUrl: Address of Pega API endpoint -->
<PegaServer baseUrl="http://localhost:8080/prweb/api/v1/"/>
<!-- The following credentials allow Studio to authenticate with the Pega server. -->
<!-- This user has read only access Pega class and field names. -->
<!-- No other permissions are required by or granted to this user. -->
<!-- userName: User name used to authenticate with Pega server. -->
<!-- password: Password used to authenticate with Pega server. -->
<RDA_Credentials userName="RatBot" password="rules"/>
</Robotics>
Thanks in advance.
Accepted Solution
Areteans Technology Solutions
AU
Hey Estra,
Thanks for the response. I couldn't zero in on the issue, so i did the following:
1) Re-Installed the Robotic Studio.
2) Updated the RuntimeConfig.xml file as
<Robotics>
<PegaServer baseUrl="http://localhost:8080/prweb/api/v1/"/>
<LocalApiService enabled="true" SSL="true" port="9443" allowedOrigins="*"/>
</Robotics>
Made sure that SSL is set to true and enabled is set to true as well.
Started the runtime from studio by clicking start icon
Now, on using the URL,
https://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
gives me a message as
"Runtime REST service is available"
whereas http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
still gives nothing.
We have a confirmation that the REST service offered by Runtime is up and running.
Now, on calling the RobotActivity component from the post processing of the Flow Action in Pega, am able to call the automation.
Note:
Setting allowedOrigins="*" only works
Setting allowedOrigins="http:localhost:8080/*" results is the same error message in Pega's end. Guess if i can solve this, i would be successfully completing an RDA using Pega.
Thanks :)
Pegasystems Inc.
IN
Hi Ratan,
Thank you for posting in PSC. This issue could be because you are using Pega Personal Edition, which as far as I'm aware, does not allow this.
Regards,
Areteans Technology Solutions
AU
Hey,
I have listed out a bunch of questions here. Also, as you say if using PE is the problem, i am interested in understanding the reason behind it. It would make sense if i am trying to contact Pega from Robotic Automation. Instead i am trying to call a Robotic automation component (Robot Activity) from Pega. This should work fine, ideally.
Pegasystems Inc.
US
Hi,
1) Having Pega Robotic Studio on your machine should be enough. However, Runtime must be running if any automations are going to be invoked. Starting the debugger should suffice.
2) Yes
3) This should not be changed unless you specified another port during the install process.
4) Unfortunately there is no way to do this. http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable should return "Runtime is available" if Runtime is running.
Also, please make sure that you are using Pega 7.2.2 and that the name that you provided for the "Automation" is the ActivityName located in the RobotActivity properties and not the actual name of the automation.
If you are still having issues with this I would recommend that you open an SR.
Hi,
1) Having Pega Robotic Studio on your machine should be enough. However, Runtime must be running if any automations are going to be invoked. Starting the debugger should suffice.
2) Yes
3) This should not be changed unless you specified another port during the install process.
4) Unfortunately there is no way to do this. http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable should return "Runtime is available" if Runtime is running.
Also, please make sure that you are using Pega 7.2.2 and that the name that you provided for the "Automation" is the ActivityName located in the RobotActivity properties and not the actual name of the automation.
If you are still having issues with this I would recommend that you open an SR.
Thanks,
Accepted Solution
Areteans Technology Solutions
AU
Hey Estra,
Thanks for the response. I couldn't zero in on the issue, so i did the following:
1) Re-Installed the Robotic Studio.
2) Updated the RuntimeConfig.xml file as
<Robotics>
<PegaServer baseUrl="http://localhost:8080/prweb/api/v1/"/>
<LocalApiService enabled="true" SSL="true" port="9443" allowedOrigins="*"/>
</Robotics>
Made sure that SSL is set to true and enabled is set to true as well.
Started the runtime from studio by clicking start icon
Now, on using the URL,
https://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
gives me a message as
"Runtime REST service is available"
whereas http://localruntime.pega.com:9443/api/v1/runtime/IsAvailable
still gives nothing.
We have a confirmation that the REST service offered by Runtime is up and running.
Now, on calling the RobotActivity component from the post processing of the Flow Action in Pega, am able to call the automation.
Note:
Setting allowedOrigins="*" only works
Setting allowedOrigins="http:localhost:8080/*" results is the same error message in Pega's end. Guess if i can solve this, i would be successfully completing an RDA using Pega.
Thanks :)