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Question

 Shiva Kumar Kandukuri (KUMARS018)
Cigna
Shiva Kumar Kandukuri
Cigna
US
KUMARS018 Member since 2006 1 post
Cigna
Posted: Jan 3, 2019
Last activity: Jan 3, 2019
Posted: 3 Jan 2019 13:16 EST
Last activity: 3 Jan 2019 19:40 EST
Closed

Index rules not generating when moving KYC type rule to higher environment

Hi All,

We have an issue when we move KYC type rule to higher environments from DEV. Index rule is not getting generated when we move KYC type rule to higher environments which is causing questions not getting displayed. If we checkout and check-in or do save as of KYC type rule in higher environment, index rules are getting generated and questions are displaying correctly. Does anyone faced similar kind of issue? If so, could you please let us know the solution for this?

***Edited by Moderator Marissa to update platform capability tags****

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Low-Code App Development

Posted: 5 years ago
Posted: 3 Jan 2019 19:40 EST
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

You can try to call OOTB activity "RecreateIndexsForClass" or "RecreateIndexesForInstance" to fix the issue (Index rules not generating). 

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