@JagadeeshbabuV Hi,

If the certificate does not display on your Pega account profile after 5 business days, the most likely scenario is the email address you used to register for the exam on Pearson VUE is not associated with your Pega account.

Confirm your Pearson VUE and Pega account email addresses

Follow these steps to confirm the email addresses in your Pearson VUE account and your Pega account match:

1. Log in to your Pearson VUE account and confirm the email address you used to register for the certification exam.
2. Log in to your Pega account and confirm your Pearson VUE account email address is associated with your Pega account.

If the email address from your Pearson VUE account is not associated with your Pega account, confirm you do not have another Pega account associated with the email address used in your Pearson VUE account.

Add your Pearson VUE account email address to your Pega account

Follow these steps to update your Pega account with additional email addresses:

1. Log in to your Pega account.
2. In the upper-right corner, click on your login name, then select My Settings.
3. In the Login Information section, click Add Email Address to add an additional email address to your Pega account.
4. Check your email - for the email account you are adding - and confirm the email address.

Merge multiple Pega accounts

If you have multiple Pega accounts, contact Pega Accounts Support to merge your Pega accounts.

Thanks,