Currently, I am working on BIX real-time data extraction using the real-time data extraction APIs mentioned on the PEGA Docs site. However, there are no clear guidelines on how to use these APIs. I have also checked the PEGA API documentation but still couldn’t find any relevant information.

I have two main questions:

1. How can I expose these APIs to other systems, and how should they be used? Specifically, what is the correct order of API calls to extract real-time data to an external system?

2. I am facing an issue while testing these APIs using Postman. PEGA is not responding to requests made from the external application, even though I have used the same credentials (Basic Authentication) for both the PEGA service and Postman. Every time I try to hit the service, I receive a timeout error. (But getting 200 while I run the service rule for testing.)

Is there any way to resolve these two issues:

• Understanding how to expose and use the APIs in the correct sequence.

• Fixing the timeout issue when making requests from an external application.

Link -  Configuring BIX real-time data extraction