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Question

 Moumita Dutta (MoumitaD5714)
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MoumitaD5714 Member since 2014 1 post
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Posted: Apr 8, 2021
Last activity: Apr 8, 2021
Posted: 8 Apr 2021 11:01 EDT
Last activity: 8 Apr 2021 13:37 EDT
Closed

How to Update an existing case with Email Bot

I have an requirement to update an existing case from an email chain once it is created before. Could you please provide the some details how to proceed if anyone has already done the same.

 

***Edited by Moderator Kayla to update Platform Capability tags****

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Pega Platform 8.4.3
Case Management

  • Elena Martín Jose Antonio Santiago Daniel Vallecillo

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