Question
Capgemini
US
Last activity: 13 Jul 2016 12:13 EDT
How to override the session timeout ?
How to override the session timeout ?
I have updated my access group with 1 hr and also included pxsessiontimer section in one of the main section. I'm setting the paramters to this section as 60min and warning alert as 55 min. Questio is Why I'm getting a warning message for every 5 min. Can anyone tell why I'm getting this alert message every 5 min and not after 1 hr.
Message was edited by: Marissa Rogers - Moved from Mesh Help, added Category
Accepted Solution
Pegasystems Inc.
US
Updated: 1 Jul 2016 12:32 EDT
Pegasystems Inc.
IN
Hi Vijay
on my local 7.2 environment i tried to implement the same and make it work successfully. I can see the warning window coming accordingly.
Not sure why it is not working at your end . Have you checked in your rules after making the changes ?
Also, worth checking these SA items on PDN :https://community.pega.com/support/support-articles/pxsessiontimer-timeout-warning-displaying-wrong-time AND https://community.pega.com/support/support-articles/sso-pxsessiontimer-behaving-incorrectly
Accepted Solution
Pegasystems Inc.
US
Vijay,
For the pxSessionTimer parameters the warning setting is how many minutes before the timeout you want the warning to be displayed. So you have set timeout to 60 minutes and warning to 55 minutes so it shows in 5 minutes. Looks like you want to configure the warning to display 5 minutes before the timeout so just set the warming setting to 5.
--Chris
Capgemini
US
Chris,
Yes you are correct. Actually i thought the other way. Thanks or your reply
Vijay
Vijay,
For the pxSessionTimer parameters the warning setting is how many minutes before the timeout you want the warning to be displayed. So you have set timeout to 60 minutes and warning to 55 minutes so it shows in 5 minutes. Looks like you want to configure the warning to display 5 minutes before the timeout so just set the warming setting to 5.
--Chris