Last activity: 12 Dec 2018 15:16 EST
How to make pzIsperform true at run time? Any privileges can help?
I have an operator who belongs to ABC workgroup and have access to ABC Work Basket. When a Work Item WI-01 is routed to ABC Work Basket and the operator opens this case from his/her Dashboard,
I want to see the Action Area (ie, this should be a Perform Harness) by default.
Currently, i am seeing Confirm Harness beause the when rule pzIsPerform is false at run time.
The Case I created belongs to a class like, "ABC-XYZ-Work-MNO".
Can i achieve this by adding/modifying any privileges available to its ARO?