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Question

 Nikhil Agarwal (Nikhil_Agarwal)

CA
Nikhil_Agarwal Member since 2015 37 posts
Posted: Jun 29, 2017
Last activity: Jul 13, 2017
Posted: 29 Jun 2017 12:57 EDT
Last activity: 13 Jul 2017 8:23 EDT
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How to limit total attachments (not one) size for a case?

Hi,

Is there an OOTB way to limit the total size of attachments attached to a case? I know about DSS setting to limit MaximumFileUploadSizeMB but that's only for a single attachment. I want avoid a scenario where say if I attach 'n' of them and total size (i.e. n x MaximumFileUploadSizeMB) reaches to 20+MB

Thanks

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Low-Code App Development
Data Integration

Posted: 7 years ago
Posted: 13 Jul 2017 8:23 EDT
Sudip Dutta (SUDIP_DUTTA)
Cognizant Technology Solutions
Manager - Projects
Cognizant Technology Solutions
GB

Hi Nikhil,

We have a similar requirement in our project. Can you please explain in detail exactly how you are calculating the total size of attachment?

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