Question 32 Views Regina Siochi (ReginaS9) Sky Solutions LLC Regina Siochi Sky Solutions LLC US View Profile Send Message ReginaS9 Member since 2019 27 posts Sky Solutions LLC Posted: February 25, 2021 Last activity: February 25, 2021 Posted: 25 Feb 2021 14:15 EST Last activity: 25 Feb 2021 14:18 EST Closed How to generate a collapsible Wrap Up timeline row when Wrap Up Status is 'open' or 'pending' Report I am trying to replicate a scenario where an 'Open' task displays as a collapsible row on the Wrap Up screen timeline (please see attachment: CSA sample wrap up timeline). I know there is a visibility condition on the .ShowWorkSpecificContent icon where it is only visible if rowType = case and .pxUpdateDateTime != "". It appears that each row WrapUpTimelineItem that is not collapsible and has rowType=case has .pxUpdateDateTime= "", which causes me to believe that the .pxUpdateDateTime is not being set to a value. What steps would a user have to take to replicate a scenario where they start task > click on the Wrap Up button> display task as collapsible row on the Wrap up timeline? I was able to do this once (as shown in the screenshot) but am having a hard time replicating. Note: I do not need a scenario where the user has cancelled the work or completed and submitted the work. Pega Customer Service 8.3 App Studio Healthcare and Life Sciences Senior System Architect Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!