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 Khamaal Edwards (KhamaalE6049)
Alpharetta Consulting

Alpharetta Consulting
US
KhamaalE6049 Member since 2016 7 posts
Alpharetta Consulting
Posted: Oct 29, 2019
Last activity: Oct 31, 2019
Posted: 29 Oct 2019 1:30 EDT
Last activity: 31 Oct 2019 4:16 EDT
Closed

How to enable warning message that is displayed to the user whose session is about to expire?

I assume this is out of the box functionality, but cannot find where we configure this.

Thanks!

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Posted: 5 years ago
Posted: 29 Oct 2019 2:08 EDT
Khamaal Edwards (KhamaalE6049)
Alpharetta Consulting

Alpharetta Consulting
US
Hi, I did come across that article, which only says that you can configure a warning message. It doesn't say where or how to. I did not see anywhere in the access group rule to configure it.
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Posted: 5 years ago
Posted: 29 Oct 2019 2:22 EDT
Kranthi Kumar Gunda (gundk)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi,

Open the access group - Advanced tab, under Access Control, you can see Authentication timeout.

Provide value in seconds.

 

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Posted: 5 years ago
Posted: 29 Oct 2019 2:38 EDT
Khamaal Edwards (KhamaalE6049)
Alpharetta Consulting

Alpharetta Consulting
US
Thanks for your quick response, but this isn't answering my question. These are steps for setting the interval for when the system should timeout and require re-authentication. As the first article you posted says "You also can set a warning message that is displayed to the user whose session is about to expire." I am trying to find information, on where to configure this message. This message is prior to the actual timeout.
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Posted: 5 years ago
Posted: 30 Oct 2019 3:24 EDT
Basil (Vasilii) Pozdeev (vaspoz)
BPM Company
Senior System Architect
BPM Company
NL

a lot of links, no answer :)

what's the default behaviour, did you check it? for examply, if you set a timeout for your AG to 15 sec, will you see any message?

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Posted: 5 years ago
Posted: 30 Oct 2019 10:29 EDT
Khamaal Edwards (KhamaalE6049)
Alpharetta Consulting

Alpharetta Consulting
US

Hi Vaspoz,

  The default behavior is simply to timeout when the time you entered in the AG elapses. I've been looking around some more, I see a section called pzSessionTimerParams, which looks like this may be where the value is configured ootb. I cannot, though, find out where to access this screen. I'll continue to investigate and update here if I find anything.

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Posted: 5 years ago
Posted: 30 Oct 2019 10:52 EDT
Basil (Vasilii) Pozdeev (vaspoz)
BPM Company
Senior System Architect
BPM Company
NL

I just tried to set 20sec as a timeout in mine AG.

After 20sec if I try to make any action in Developer portal (like open a rule) I immediately prompted with browser's SignIn modal window. It seems that in the response server sends a credential requests (and that's not Pega functionality, it is a browser's).

So, what's your scenario you want to archieve?

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Posted: 5 years ago
Posted: 30 Oct 2019 11:49 EDT
Khamaal Edwards (KhamaalE6049)
Alpharetta Consulting

Alpharetta Consulting
US

Correct, this is what happens. But if you looks at https://community.pega.com/knowledgebase/articles/security/authentication-time-out

The last paragraph indicates that you can set a warning banner that is presented to the user, prior to the timeout. I was thinking this is something out of the box.

 

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Posted: 5 years ago
Posted: 31 Oct 2019 4:16 EDT
Basil (Vasilii) Pozdeev (vaspoz)
BPM Company
Senior System Architect
BPM Company
NL

I guess it has something to do with the section pxSessionTimer in @baseclass. 

Include it in, for example, a header in one of your portals. In the section configuration window, parameters tab, you'll find these settings:

Maybe something additional needed to be configured, I don't know. But at least this is a starting point. I hope :)

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