Question
Rabobank
NL
Posted: Aug 13, 2024
Last activity: Sep 2, 2024
Last activity: 2 Sep 2024 8:24 EDT
How to enable Click-to-call / outbound calls in Pega Customer Service for Constellation
We are using Pega Customer Service 24.1 on Constellation and we have configured CTI Link with Genesys Cloud. How can we enable Outbound calls in a Interaction?