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Question

 Hector Serrano Martinez de Guereñu (HectorSMG)
Capgemini
Senior Consultant
Capgemini
ES
HectorSMG Member since 2017 44 posts
Capgemini
Posted: Jul 12, 2019
Last activity: Aug 23, 2019
Posted: 12 Jul 2019 7:21 EDT
Last activity: 23 Aug 2019 15:09 EDT
Closed

How to download files from a Case Work in Pega to Robot

Hi,

We need to download from a case work in Pega one file in order to read and modify by a Robot. This file is an attachment of the case work. Any ideas?

We would need also to upload that file after modifying it to the same case work.

Thanks,

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Pega Platform
Robotic Process Automation

Posted: 5 years ago
Posted: 23 Aug 2019 15:09 EDT
Rushabh Shah (Rushabh Shah)
PEGA
Software Engineer, Robotics Engine
Pegasystems Inc.
US

The best way to automate is to have the Case Work application interrogated using Web adapter, navigate to appropriate case, download and process the attachment and then upload the updated version.

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