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How to disable fileUpload option for Pega Chat
"Document Upload" icon in customer pega chat window should be disabled for security reasons. Can someone suggest how to do this?
Is there any customization page for Pega Chat unlike CoBrowse?
Accepted Solution
Posted: 7 years ago
Pegasystems Inc.
US
Hello,
File upload can be disabled by updating the css in html page where the chat code is launched from.
Syntax:
#fileUploadIcon{
visibility: hidden !important;
}
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
Hi,
Can you please clarify the exact requirement.
1) If you want to hide the icon give
#icon_ID{
visibility :none !important;
}
or
#icon_ID{
display :none !important;
}
2) You want to show but keep the icon in disabled state
#icon_ID{
pointer-events :none !important;
}