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How to Customize OOTB RD CPMThroughputByResolveOpByYear/Week/Day based on CreateDateTime filter?
In report definition rules where function pxBalance is used, for examples report definitions CPMThroughputByResolveOpByYear/Week/Day,
for the same single report, changing the CreateDateTime values in the filter conditions has no impact on the pxBalance, as a result the report results are incorrect.
- Can the function be fixed so that it takes into account the modified CreateDateTime filter?
- If this cannot be done, can you please provide documentation on how to customize the report to return valid results?