Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Debanjan Seth (Debanjan Seth) Accenture Services Pvt Ltd
Accenture Services Pvt Ltd
US
Debanjan Seth Member since 2013 7 posts
Accenture Services Pvt Ltd
Posted: May 21, 2020
Last activity: May 21, 2020
Posted: 21 May 2020 16:49 EDT
Last activity: 21 May 2020 16:53 EDT
Closed

How to convert existing(6.2) Work type to case types (8.4) during upgrade

We have a requirement to convert existing production work types which developed long back in 6.2 in Customer Service to Case types during pega 8.4 upgrade. How to reuse the same class structure and create case type for those intents?

 

Current application version is 7.4.

To see attachments, please log in.
Pega Platform 8.4 Case Management Consumer Services Lead System Architect

Related content:

Related content has not currently been identified for this post.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice