Question 75 Views Debanjan Seth (DebanjanS) Accenture Services Pvt Ltd Accenture Services Pvt Ltd US View Profile Send Message DebanjanS Member since 2013 3 posts Accenture Services Pvt Ltd Posted: May 21, 2020 Last activity: May 21, 2020 Posted: 21 May 2020 16:49 EDT Last activity: 21 May 2020 16:53 EDT Closed How to convert existing(6.2) Work type to case types (8.4) during upgrade Report We have a requirement to convert existing production work types which developed long back in 6.2 in Customer Service to Case types during pega 8.4 upgrade. How to reuse the same class structure and create case type for those intents? Current application version is 7.4. Pega Platform 8.4 Case Management Consumer Services Lead System Architect Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!