Question
Accenture
IN
Last activity: 12 Feb 2024 5:46 EST
How can we update a correspondence content
Hi All,
When I am trying to load a correspondence via an activity and I can see the correspondence content is loaded. But any property which is referenced inside the correspondence changes then the same property is not getting updated.
Please help me on this.
Thanks in advance,
Sakhib Hussain
Pegasystems Inc.
IN
@SakhibHussain the only reason I can think of is that the references of that property are not being properly resolved in runtime or your primary page does not have correct property values.
Maantic Inc
IN
@SakhibHussain Firstly please reference the property's in Correspondence properly with page mappings if required . Take a look at the screenshot i provided should make it easy to map or places where its going wrong.
One tip if you having multiple pages of property sources, try to collate every thing in one page like correspondencePG and refer that in correspondence or make it primary page for easier mapping.