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 Fahad Khan (Fahad.Khan) Cognizant
Cognizant
GB
Fahad.Khan Member since 2014 16 posts
Cognizant
Posted: July 27, 2021
Last activity: July 28, 2021
Posted: 27 Jul 2021 12:45 EDT
Last activity: 28 Jul 2021 5:35 EDT
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How can we request for a HOTFIX for personal edition?

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I am currently doing a POC in personal edition 8.5.1, but i need HFix-80877 for implementing Pega- Facebook integration. How can I request for a hotfix.

I dont want to use the Support portal as the request can only be raised for Client applications.

Kindly help.

***Edited by Moderator: Pooja Gadige to update product version***
Pega Platform 8.5.1 Decision Management Cross-Industry Lead System Architect
Posted: 1 year ago
Posted: 27 Jul 2021 14:04 EDT
Joe Manzali (JoeM_GCS) PEGA Senior Engineer, Technical Support, 1:1 Customer Engagement
Pegasystems Inc.
US
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@Fahad.Khan 

In order to request an hotfix, you need to open an issue in MSP. Also, You should install hotfixes in Pega Platform enterprise as personal edition is just a testing system so you really can't put any integrations into it
Posted: 1 year ago
Posted: 28 Jul 2021 5:35 EDT
Fahad Khan (Fahad.Khan) Cognizant
Cognizant
GB
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@JoeM_GCS  Thanks for the reply. I understand we can get a Hotfix through MSP, but in MSP we have to mention a client account and application. As this is for my personal edition, I cant provide the client account name. Is there an alternate?

 

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